Tickets not showing in front end in version 8

  • driedinkgoo

    (@driedinkgoo)


    7 years, 3 months ago

    After upgrading to version 8, tickets were not showing on the front end. Error logs showed
    PHP Warning: Division by zero in /bla/wp-content/plugins/wp-support-plus-responsive-ticket-system/includes/admin/getFrontEndTicket.php on line 222
    I fixed this by changing line 204 from this
    if(!isset($filter_by_no_of_ticket_front))
    to this
    if(!isset($filter_by_no_of_ticket_front)||empty($filter_by_no_of_ticket_front))

    • This topic was modified 7 years, 3 months ago by driedinkgoo.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pradeep Makone

    (@pradeepmakone07)

    7 years, 3 months ago

    Hi there,

    Thank you for creating this topic. This is known bug and can be fixed by settings too. Please go to Support Plus > Settings > Custom Filter FrontEnd and check all checkboxes in front of No of Tickets.
    This will be fixed in future updates too, but until then please use this workaround.

    tami73

    (@tami73)

    7 years, 2 months ago

    We are also having a similar issue. Logged in users are unable to see or create new tickets. Just a blank page with number 0 shows. All the checkboxes in No of Tickets are already checked and unchecking them didn’t change anything.

    blank

Viewing 2 replies - 1 through 2 (of 2 total)
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