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Forums » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Tickets access permissions
(@marionha)
3 years, 5 months ago
Where I can setup access permissions for different categories of tickets ? is it possible with internal plugin functionality or maybe with some extra additional plugin?
(@yeisonbp)
Hi @marionha,
you can do so with the Productivity add-on with the security profiles:
– https://getawesomesupport.com/documentation/productivity/security-profiles-for-agents/ – https://getawesomesupport.com/addons/productivity/
You can also test this on our demo site:
– https://asdemo.awesomesupport.com/
I will mark this topic as solved, but if you have more questions about this, you can reach us by filling in our contact form:
– https://getawesomesupport.com/contact/
Regards.
3 years, 1 month ago
Thank you!