Title: Ticket/order system
Last modified: August 19, 2016

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# Ticket/order system

 *  [cakper](https://wordpress.org/support/users/cakper/)
 * (@cakper)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/ticketorder-system/)
 * Hi Guys 🙂
 * I need to develop plug-in to WP and I’ve some related questions.
 * Use case:
    1) User can create a “ticket” – that’s a form with many fields, and
   also can upload multiple files assigned to this form. 2) After submission script
   should send and email to user and administrator, with summary of form and generated
   unique link to ticket status page 3) On status page will be displayed details
   about ticket (data from form + urls to uploaded files) and ticket status. Also
   user can comment on ticket (automatic email to administrator). 4) Administrator
   can manage tickets via admin panel (view/edit data, download attachments, _change
   status_, comment on ticket) => (automatic email to user with notification about
   changes)
 * OK, now my questions 🙂
    – Could you recommend me any similar plug-ins to read
   their sources and learn basis on existing code? – How to generate and display
   pages with summary (is it possible to implement it without generating static 
   pages for each ticket?) – Can i use wp comments to provide comment functionality
   on summary pages? – How to manage attachments (can I use any wp functionalities?)
 * I think that’s all on this moment, thank you for the answers.

Viewing 1 replies (of 1 total)

 *  [jonasb](https://wordpress.org/support/users/jonasb/)
 * (@jonasb)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/ticketorder-system/#post-1597621)
 * Did you ever find any for this? I’ve tried all I could find, WP-IssueTracker,
   support-tickets, support-ticket-system, WATS (WordPress Advanced Ticket System)
   but none of them fit right in…

Viewing 1 replies (of 1 total)

The topic ‘Ticket/order system’ is closed to new replies.

## Tags

 * [attachment](https://wordpress.org/support/topic-tag/attachment/)
 * [develop](https://wordpress.org/support/topic-tag/develop/)
 * [order](https://wordpress.org/support/topic-tag/order/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 1 reply
 * 2 participants
 * Last reply from: [jonasb](https://wordpress.org/support/users/jonasb/)
 * Last activity: [14 years, 11 months ago](https://wordpress.org/support/topic/ticketorder-system/#post-1597621)
 * Status: not resolved

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