Title: {{ticket_url}}
Last modified: February 13, 2024

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# {{ticket_url}}

 *  Resolved [ipbroad](https://wordpress.org/support/users/ipbroad/)
 * (@ipbroad)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/ticket_url/)
 * Possibly a simple thing but {{ticket_url}} is not appearing in any emails – do
   I need to turn something on or off. Also within a ticket itself when you copy
   the url “Copy URL” it is only copying as “{{ticket_url}}” and not an actual URL.
 * Many thanks inadvance

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [miliighe](https://wordpress.org/support/users/miliighe/)
 * (@miliighe)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/ticket_url/#post-17421255)
 * Hello there,
 * Thanks for contacting us. I hope you are doing well.
 * Please set up your Ticket URL page at **Support > Settings > General Settings
   > Page Settings > Ticket URL Page > Select “Support Page” or “Open Ticket Page”
   as per your need > Save the changes.**
 * Now check the issue and let us know the results.
 * Thank you.
 *  Thread Starter [ipbroad](https://wordpress.org/support/users/ipbroad/)
 * (@ipbroad)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/ticket_url/#post-17421311)
 * Brilliant – we have sorted. Thank you so much for your very quick response

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘{{ticket_url}}’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [ipbroad](https://wordpress.org/support/users/ipbroad/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/ticket_url/#post-17421311)
 * Status: resolved