Support » Plugins and Hacks » WordPress Advanced Ticket System, Elite Support Helpdesk » ticket submission through email – internal server error

  • Resolved mpally

    (@mpally)


    when i try to use
    google and imap-ssl with port 993 , I get a internal server error, what forces me to make a restore of the db.

    Other questions:
    – in what time period does wats check the mailserver?
    – what settings do recommend for google mail account?

    Kind regards
    Martin

    http://wordpress.org/extend/plugins/wats/

Viewing 1 replies (of 1 total)
  • Plugin Author firebird75

    (@firebird75)


    Which release are you using? Please contact me through http://www.ticket-system.net then Contact to allow me to troubleshoot further.

    The mailserver is checked every 5 minutes on page load.
    For google account, ssl:// should be put as prefix of the hostname. Then port 993 should be ok.

Viewing 1 replies (of 1 total)
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