WordPress Advanced Ticket System, Elite Support Helpdesk
[resolved] ticket submission through email - internal server error (2 posts)

  1. mpally
    Posted 3 years ago #

    when i try to use
    google and imap-ssl with port 993 , I get a internal server error, what forces me to make a restore of the db.

    Other questions:
    - in what time period does wats check the mailserver?
    - what settings do recommend for google mail account?

    Kind regards


  2. firebird75
    Plugin Author

    Posted 3 years ago #

    Which release are you using? Please contact me through http://www.ticket-system.net then Contact to allow me to troubleshoot further.

    The mailserver is checked every 5 minutes on page load.
    For google account, ssl:// should be put as prefix of the hostname. Then port 993 should be ok.

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