WordPress Advanced Ticket System, Elite Support Helpdesk
[resolved] ticket submission through email - internal server error (2 posts)

  1. mpally
    Posted 2 years ago #

    when i try to use
    google and imap-ssl with port 993 , I get a internal server error, what forces me to make a restore of the db.

    Other questions:
    - in what time period does wats check the mailserver?
    - what settings do recommend for google mail account?

    Kind regards


  2. firebird75
    Plugin Author

    Posted 2 years ago #

    Which release are you using? Please contact me through http://www.ticket-system.net then Contact to allow me to troubleshoot further.

    The mailserver is checked every 5 minutes on page load.
    For google account, ssl:// should be put as prefix of the hostname. Then port 993 should be ok.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic


No tags yet.