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Ticket Plugin Required

  • I am looking for some advice on a plugin that will help me manage requests for work. The solution is for a small charity and needs to be free.

    I started by looking at Support Ticket plugins but think these may not be a good fit for my needs. I think that some form of workflow engine would possibly be better and more configurable, can anyone recommend any good ones that would meet the following requirements for my system:-

    1 Has 3 types of user, ‘Requestor – Person who requests work’, ‘Worker – Person who completes work’ and ‘Admin’ (All types of user will be registered in wordpress)
    2 Requestor creates a new ‘request’
    3 Admin approves a request
    4 Worker selects a Request to work on

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