Title: Ticket Form Issues
Last modified: June 17, 2022

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# Ticket Form Issues

 *  Resolved [monika7853](https://wordpress.org/support/users/monika7853/)
 * (@monika7853)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/ticket-form-issues/)
 * I am using Event Tickets Plus for my website, But i am facing the issue in the
   checkbox field which i made required . By using this plungins I have created 
   events and in this event i have created forms which named as registration form.
   In this form i have created multiple checkbox field one checkbox field is required
   and others checkbox field are not required, [https://prnt.sc/KaCkw8HoKuKN](https://prnt.sc/KaCkw8HoKuKN),
   so when i submit the ticket it should go to the checkout page, but instead of
   that it showing the same page and form is not submitted. Form only submit when
   i click on all the checkbox fields. which is not correct as other fields are 
   not required.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * (@abzlevelup)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/ticket-form-issues/#post-15749467)
 * Hello [@monika7853](https://wordpress.org/support/users/monika7853/), thanks 
   for reaching out to us. Sorry to hear that you’re having this issue here.
 * Since you have an active license and for us to help you better, please open a
   [Support Ticket](https://theeventscalendar.com/support/#contact) on our Help 
   Desk. It would also be great if you could copy and paste your [System Information](https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/)
   on the helpdesk ticket as well. We would like to investigate further of this 
   issue.
 * Note that we generally do not have support on weekends → [https://theeventscalendar.com/knowledgebase/k/what-support-is-provided-for-license-holders/](https://theeventscalendar.com/knowledgebase/k/what-support-is-provided-for-license-holders/).
 * One of my colleagues will be with you shortly. We look forward to helping you
   out with this one.
 * Have a great weekend, Monika.
 * Best,
    Abz
 *  Plugin Support [masoodak](https://wordpress.org/support/users/masoodak/)
 * (@masoodak)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/ticket-form-issues/#post-15786589)
 * Hi there,
 * This thread has been pretty quiet for a while, so we’re going to go ahead and
   close it. If you’re still looking for help with this, please do open a new thread,
   reference this one and we’d be more than happy to continue the conversation over
   there.
 * Have a great day.
 * Kind regards,
    Masood

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Ticket Form Issues’ is closed to new replies.

 * ![](https://ps.w.org/event-tickets/assets/icon.svg?rev=2259340)
 * [Event Tickets and Registration](https://wordpress.org/plugins/event-tickets/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/event-tickets/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/event-tickets/)
 * [Active Topics](https://wordpress.org/support/plugin/event-tickets/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/event-tickets/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/event-tickets/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [masoodak](https://wordpress.org/support/users/masoodak/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/ticket-form-issues/#post-15786589)
 * Status: resolved