Title: ticket export not working
Last modified: September 11, 2026

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# ticket export not working

 *  [dljordaneku](https://wordpress.org/support/users/dljordaneku/)
 * (@dljordaneku)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/ticket-export-not-working/)
 * I am trying to export out the orders so far for an event but when I click export,
   it just opens a new tab to the same page I am on. Version 5.29.4

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [6 days, 1 hour ago](https://wordpress.org/support/topic/ticket-export-not-working/#post-19019411)
 * Hi [@dljordaneku](https://wordpress.org/support/users/dljordaneku/),
 * Thanks for reaching out. Let me help you with this one.
 * Upon checking, it appears there is an issue here. Let us investigate this further
   on our end.
 * In the meantime, please use the following snippet as a temporary workaround:
 *     ```wp-block-code
       add_action(
       	'admin_init',
       	static function () {
       		// phpcs:disable WordPress.Security.NonceVerification.Recommended -- the export handler verifies its own nonce.
       		if (
       			empty( $_GET['orders_csv'] )
       			|| empty( $_GET['event_id'] )
       			|| ! empty( $_GET['post_id'] )
       			|| ! isset( $_GET['page'] )
       			|| 'tickets-commerce-orders' !== $_GET['page']
       		) {
       			return;
       		}
   
       		$_GET['post_id']     = absint( $_GET['event_id'] );
       		$_REQUEST['post_id'] = $_GET['post_id'];
       		// phpcs:enable
       	}
       );
       ```
   
 * You can use the **Code Snippets** plugin to add the snippet. As usual, please
   test this on a staging site first before applying it to your live site.
 * Let me know how it goes.
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [3 days, 22 hours ago](https://wordpress.org/support/topic/ticket-export-not-working/#post-19021603)
 * Hi [@dljordaneku](https://wordpress.org/support/users/dljordaneku/)
 * I hope you’re doing well. I just wanted to touch base and check in with you. 
   It’s been a little while since we’ve heard from you. I was just curious if you
   had the chance to try out the recommendation provided above.
 * Let us know if there’s anything we can assist you with.
 *  Thread Starter [dljordaneku](https://wordpress.org/support/users/dljordaneku/)
 * (@dljordaneku)
 * [3 days, 21 hours ago](https://wordpress.org/support/topic/ticket-export-not-working/#post-19021684)
 * Sorry. Yes that is working. Thanks for the help. I am assuming when the next 
   update comes out I can remove the snippet.
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [2 days, 23 hours ago](https://wordpress.org/support/topic/ticket-export-not-working/#post-19022498)
 * Hi [@dljordaneku](https://wordpress.org/support/users/dljordaneku/),
 * Yes, that’s correct. The permanent fix isn’t included in the latest release yet,
   so please keep the custom snippet active for now, even after updating.
 * Once the fix is released, it’ll be listed in the plugin’s changelog. At that 
   point, you can safely remove the snippet.
 * Thanks for your patience while our team works on this.

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [Darian](https://wordpress.org/support/users/d0153/)
 * Last activity: [2 days, 23 hours ago](https://wordpress.org/support/topic/ticket-export-not-working/#post-19022498)
 * Status: not resolved