Support » Plugin: Ditty News Ticker » Ticker not displaying on mobile

  • Resolved erinllynch

    (@erinllynch)



    Hello,

    I’ve got the ticker displaying perfectly on desktop, but it’s not showing on mobile. I’ve tested it on Chrome and Safari on both an iPhone and an iPad.

    Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author metaphorcreations

    (@metaphorcreations)

    Your site has a javascript error stemming from TheEventsCalendar plugin:

    TypeError: undefined is not an object (evaluating ‘a.date=e.attr(“data-day”)’)

    I’m guessing this may be the cause of the ticker not running on mobile. Some javascript errors affect different browsers/systems differently. The ticker html exists on mobile, but the javascript is not firing.

    For testing purposes try disabling the calendar plugin temporarily and see if the ticker starts running on mobile.

    Let me know what you find out. Thanks!

    Looks like you’re right. I’m going to ask for help on that plugin’s forum and see what’s going on.

    Thanks!

    Plugin Author metaphorcreations

    (@metaphorcreations)

    Sounds good. Hopefully it’ll be a quick fix!

Viewing 3 replies - 1 through 3 (of 3 total)
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