Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » Thumbs fail to generate on windows "Authors"

  • In the admin panel, the /thumbs images fail to generate on about 1/30 of my images.

    I *think* that it is failing on images that have metatag info for authors. When I look at details of the images which fail to generate thumbs, Windows shows information in the “Authors” column. When I retry with the same images, I get the same failure to generate thumbs every time.

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  • Update: Ran a batch on my images using Digital Confidence’s ‘BatchPurifier’ to remove all meta-tags from images. Thumbnail conversion seems to be working without fail, now.

    Anyone having issues with Nextgen thumbs / thumbnails, try that.

    If there’s a fix that the plugin author can do, that would be super, since clients won’t understand this issue. Could be complicated, I know.

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