Support » Plugin: WP Matterport Shortcode » Thumbnails not updating after changing “start position” on Matterport

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  • Plugin Author Chris Hickman


    Hi ELAN,

    Sorry for the delay in response. The caching sevice that we integrate ( that serves resized and CDN images is unfortunately unwilling to refresh images.

    We’ve added a fix — nocache=”1″. This will unfortunately cause a performance hit as it will display the image directly from Matterport, which is at 1920×1080 for Pro-1 and can get quite a bit larger for the Pro-2.

    I’ve petitioned the development team to allow us access to different size images. Matterport uses Fastly as one of their CDNs, which has built in image resizing and optimization. They use this inside of the Matterport Cloud system and it would be nice if we could use it too on the thumbnail link that is provided (?width=640).

    I hope this helps! The best solution would be if my plugin fetched and uploaded images to WordPress’s image library, however, one of the goals of the plugin is to have a very light-weight footprint. Beyond storing the tour titles and other basic meta as transient information, nothing is stored. Transient items are cleared by WordPress over time and most WordPress optimization plugins will wipe them too. If a transient record doesn’t exist, WPMSG creates a new one.

    TMI? 🙂

    Thread Starter ELAN42///


    Thank you very much for the temporary solution !

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