Support » Plugin: Timeline Express » Thumbnails not shown

  • Resolved elmechu

    (@elmechu)


    Hi there,
    Recently I figured that the thumbnails are not shown in the timeline page. However, the images appear correctly when I click the “Read more” link.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Code Parrots

    (@codeparrots)

    Hi Elmechu,

    How have you added those to the announcements? Are you adding it into the content, or are you adding it through the ‘Announcement Image’ field on the edit screen?

    Hi, They’re added in the announcent image field. The images had been displaying correctly before. Now I don’t know what happened

    Plugin Contributor Code Parrots

    (@codeparrots)

    Have you tried re-adding them to the field? Are you on the latest version of Timeline Express? We can take a look to see if we are able to replicate the issue.

    Yes, it is the last version of the plugin. when inspecting, I see this:

    img width=”912″ height=”608″ src=”” alt=”Campeón Súper Liga”

    What’s weird is that it takes correctly the alt but don’t do it well with the source of the image.

    • This reply was modified 1 year, 5 months ago by elmechu.
    Plugin Contributor Code Parrots

    (@codeparrots)

    Is the image something that is hosted on your WordPress site, or are you attempting to add an externally hosted image (eg: Are you adding an image URL into that announcement banner field or selecting the image from your media library?)

    all announcement images are hosted in my site, also in the media library.

    Plugin Contributor Code Parrots

    (@codeparrots)

    Are you still encountering issues here? It sounds like something is re-writing your image URLs and preventing the images from loading at all.

    If you still are having issues, feel free to reach out to us via the contact form on our site and we can investigate this specific issue for you.

    Thanks!

    Yes, the issue still remains

Viewing 8 replies - 1 through 8 (of 8 total)
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