Hi, Thank you for reaching us. Can you please share the exported optional panel settings if possible? So that we will check the issue at our end by importing it and assist you to fix the issue immediately.
Here is the reference tutorial for it: https://ampforwp.com/tutorials/article/how-to-import-and-export-the-amp-option-panel-settings/
Sure! Here is the shared file:
Json
Hi, Sorry for the delay in response, and thank you for sharing the file. Can you please check once if it’s due to any conflict by deactivating the active plugins one by one on your site and let us know back the result after testing So that we will assist you accordingly in fixing the issue?
Hi, Can you please check once if it’s due to any conflict by deactivating the active plugins one by one on your site and let us know back the result after testing So that we will assist you accordingly in fixing the issue?
hello, i will do that and get back to you.
Hi, Sure. Once you’ve done with the check then kindly do let us know, So that we will assist you further if you need any assistance.
Hi, Kindly can you please let us have you checked? Kindly do let us know the status of the issue, So that we will assist you further if you need any assistance.
@wandersoncs As we haven’t received a response, I’ll mark this as resolved due to inactivity. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!