Title: Thumbnails not loading
Last modified: August 21, 2016

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# Thumbnails not loading

 *  Resolved [rwestern](https://wordpress.org/support/users/rwestern/)
 * (@rwestern)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/thumbnails-not-loading/)
 * I’ve uploaded some images to put together a gallery and I’ve tried both modules.
   With the phantom module the loading “circle” goes on forever and the images never
   show up. With the other module the images will show, but where the thumbnails
   should be it shows “error.”
 * I’ve double checked and the images are uploaded correctly and everything, just
   that the thumbnails won’t create or load, any help would be appreciated. Thank
   you!
 * [http://wordpress.org/plugins/grand-media/](http://wordpress.org/plugins/grand-media/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Serhii Pasyuk](https://wordpress.org/support/users/pasyuk/)
 * (@pasyuk)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/thumbnails-not-loading/#post-4053922)
 * Thumbnails are not created. It could be folder permissions problem.
    chmod to
   755 ‘/wp-content/grand-media/’ folder and subfolders.
 *  [cryptooth](https://wordpress.org/support/users/cryptooth/)
 * (@cryptooth)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/thumbnails-not-loading/#post-4053932)
 * I have same problem. There is no thumbnails. circle goes. Folder permission doesnt
   change anything.
 *  Plugin Author [Serhii Pasyuk](https://wordpress.org/support/users/pasyuk/)
 * (@pasyuk)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/thumbnails-not-loading/#post-4053933)
 * Please use support forum on CodEasily.com website:
    [http://codeasily.com/community/forum/gmedia-gallery-wordpress-plugin/](http://codeasily.com/community/forum/gmedia-gallery-wordpress-plugin/)
 *  [Panasya](https://wordpress.org/support/users/panasya/)
 * (@panasya)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/thumbnails-not-loading/#post-4053934)
 * One of the reason may be your pictures have uppercase filename .JPG instead of.
   jpg. I had the same issue. You will need to change the filename into a temporary
   name and then change it back to the original name with the extension in the desired
   case.
 * rename myfile.JPG->temp
 * and then
 * rename temp->myfile.jpg

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Thumbnails not loading’ is closed to new replies.

 * ![](https://ps.w.org/grand-media/assets/icon-256x256.png?rev=1484725)
 * [Gmedia Photo Gallery](https://wordpress.org/plugins/grand-media/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/grand-media/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/grand-media/)
 * [Active Topics](https://wordpress.org/support/plugin/grand-media/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/grand-media/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/grand-media/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [Panasya](https://wordpress.org/support/users/panasya/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/thumbnails-not-loading/#post-4053934)
 * Status: resolved