Title: Thumbnails not generating
Last modified: August 20, 2016

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# Thumbnails not generating

 *  Resolved [brechmos](https://wordpress.org/support/users/brechmos/)
 * (@brechmos)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/thumbnails-not-generating-2/)
 * Hi,
 * Thank you so much for your work on this. I was just trying to put up some videos
   from Christmas and the thumbnail generating isn’t working. I am on WordPress 
   3.5 and 2.0.6 of your plugin.
 * I can upload a video but when I click on “Generate” or “Randomize” nothing happens.
   In the previous version of WordPress everything worked great. For this one I 
   click the buttons and nothing happens. Would love to have it working again.
 * Craig
 * [http://wordpress.org/extend/plugins/video-embed-thumbnail-generator/](http://wordpress.org/extend/plugins/video-embed-thumbnail-generator/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/thumbnails-not-generating-2/#post-3305962)
 * Yes, there were a LOT of changes to the media attachment pages in version 3.5.
   One of those changes broke the thumbnail generating. I have most of it figured
   out and will be releasing a compatible version soon. For now I recommend any 
   users wait to upgrade to 3.5.
 *  [eric.downing](https://wordpress.org/support/users/ericdowning/)
 * (@ericdowning)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/thumbnails-not-generating-2/#post-3305998)
 * Make sure you don’t have a space in the file name or the thumbnail will not generate.
   I’m using WordPress 3.5 and everything works.
 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/thumbnails-not-generating-2/#post-3306000)
 * Eric, it works now because I updated the plugin a couple weeks ago so that it’s
   compatible with WordPress 3.5.
 * I’m concerned about the problem you’re having with spaces in the file name. WordPress
   converts spaces to dashes when you upload a file, so you’re encountering this
   problem in the “Embed Video from URL” tab, correct? I think I see why that would
   cause an issue and I’ll fix it in the next release.

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘Thumbnails not generating’ is closed to new replies.

 * ![](https://ps.w.org/video-embed-thumbnail-generator/assets/icon.svg?rev=2965979)
 * [Videopack](https://wordpress.org/plugins/video-embed-thumbnail-generator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/video-embed-thumbnail-generator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/)
 * [Active Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/thumbnails-not-generating-2/#post-3306000)
 * Status: resolved