Thumbnails don't load on the first page

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  • Thread Starter hahutzy

    (@hahutzy)

    8 years, 7 months ago

    Hello? Does the developer provide support?

    Plugin Author embedplus

    (@embedplus)

    8 years, 7 months ago

    hahutzy,

    As mentioned in the plugin documentation, for free support, please give us at least a week to reply. Sometimes it can be faster. It typically depends on how recently we have uploaded a new version and special requests that we are addressing.

    As far as your second question, I’m sure you’ve already seen from some other cases that we do provide support.

    Finally, looking at your site/problem, we conclude that you have an extremely aggressive lightbox plugin that applies itself to every image on the page once loaded. That’s why the dynamically loaded next-gallery-pages of our plugin work, because your lightbox plugin has already stopped running (on the first gallery page). Our plugin is acting as it should, but your lightbox plugin is breaking things.

    -EmbedPlus Team

Viewing 2 replies - 1 through 2 (of 2 total)
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