Title: Thumbnails doesn't work
Last modified: August 22, 2016

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# Thumbnails doesn't work

 *  [qnatur](https://wordpress.org/support/users/qnatur/)
 * (@qnatur)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/)
 * Hellow.
    I have been using World Press Related Posts since nine months ago and
   everything worked fine. But recently the pluging started to malfunction and now
   it doesnt use the featured image.
 * Today we have updated to WPRP 3.5.4 but remains the same
 * This is the link to our blog [http://blog.qnatur.com/](http://blog.qnatur.com/)
 * We use:
    – World Press 4.0.1 anf Twenty Twelve – jpg images (800 x 533)
 * These are our advence settings:
    – enable themes – vertical (large) – display
   thumsnails for related posts – Auto Insert Related Posts(or add <?php wp_related_posts()?
   > to your single post template)
 * Can you help us?
 * Thank you very much in advance
 * [https://wordpress.org/plugins/wordpress-23-related-posts-plugin/](https://wordpress.org/plugins/wordpress-23-related-posts-plugin/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [PetraP](https://wordpress.org/support/users/petrap/)
 * (@petrap)
 * [11 years ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/#post-5860819)
 * Hey,
 * thanks for reaching out and sorry to hear you are having difficulties with our
   service.
    Have you perhaps edited the posts via that orange “Edit Related Posts”
   button? And after that changed the featured image? Or does the featured image
   not get used when creating a new post?
 * Looking forward to your reply,
    Petra
 *  Thread Starter [qnatur](https://wordpress.org/support/users/qnatur/)
 * (@qnatur)
 * [11 years ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/#post-5860820)
 * Hi Petra, thanks for your answer.
    We always use the orange “edit related posts”
   buttoms to select other posts.
 *  [PetraP](https://wordpress.org/support/users/petrap/)
 * (@petrap)
 * [11 years ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/#post-5860821)
 * Hey,
 * thanks for getting back to me! In that case, let’s say you have edit them via
   the orange button and later decided to change the image – the image won’t refresh.
   You need to click that orange button again, remove that article (that you have
   changed the image), save and close and then re-insert them again. This should
   refresh the image.
 * Let me know how it goes, take care and have an amazing day,
    Petra
 *  Thread Starter [qnatur](https://wordpress.org/support/users/qnatur/)
 * (@qnatur)
 * [11 years ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/#post-5860822)
 * The problem is that when you clik “edit related posts”, the image of the other
   posts to choose from is not the one suposed to be.
 *  [PetraP](https://wordpress.org/support/users/petrap/)
 * (@petrap)
 * [11 years ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/#post-5860850)
 * Is that image some random, generated image not part of the post or it’s just 
   not the featured one? Would it be possible to make me a temporary account on 
   your blog, so that I could have a closer look? You can send those credentials
   to support[at]zemanta[dot]com.
 * Let me know what you think, take care and have a nice day,
    Petra

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Thumbnails doesn't work’ is closed to new replies.

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   svg)
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 * [Active Topics](https://wordpress.org/support/plugin/wordpress-23-related-posts-plugin/active/)
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## Tags

 * [image](https://wordpress.org/support/topic-tag/image/)
 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)

 * 5 replies
 * 2 participants
 * Last reply from: [PetraP](https://wordpress.org/support/users/petrap/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/thumbnails-doesnt-work/#post-5860850)
 * Status: not resolved