Title: Thumbnails do not render
Last modified: August 22, 2016

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# Thumbnails do not render

 *  Resolved [Mikejuly](https://wordpress.org/support/users/mikejuly/)
 * (@mikejuly)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/)
 * The URL of the page in question is here: [http://moxiemeninc.com/portfolio/](http://moxiemeninc.com/portfolio/)
 * I’ve tried refreshing and clearing the thumbnail cache but I cannot get the thumbnails
   to render properly. I’ve set this up properly on my [old site](http://enlivenseo.com/portfolio/)
   so I know it can be done. Please advise.
 * [https://wordpress.org/plugins/wp-portfolio/](https://wordpress.org/plugins/wp-portfolio/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [Mikejuly](https://wordpress.org/support/users/mikejuly/)
 * (@mikejuly)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904400)
 * Can I please ask for some support for this issue?
 *  Plugin Author [puravida1976](https://wordpress.org/support/users/puravida1976/)
 * (@puravida1976)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904475)
 * Sorry for the delay. WordPress doesn’t notify authors of new topics, so we just
   have to check back periodically for new posts. I checked your site and I couldn’t
   tell if it was working or not because our service is currently experiencing issues.
   Did you resolve your issues? If not, please wait until we resolve our current
   issues, and then we’ll address yours. It is likely just a configuration issue.
 *  Thread Starter [Mikejuly](https://wordpress.org/support/users/mikejuly/)
 * (@mikejuly)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904476)
 * If email works better for you we can continue this discussion accordingly – _[
   redacted, please do not post email addresses in these forums ]_ is my address.
 * No the problem is still occurring.
 *  Plugin Author [puravida1976](https://wordpress.org/support/users/puravida1976/)
 * (@puravida1976)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904478)
 * Hi Mike,
 * It’s easier to open a support ticket for tracking purposes, but I couldn’t find
   you in our system with the email you provided because you used a gmail address
   when you registered in our system. However, I found your account using your old
   site and then figured out that you didn’t configure your account properly for
   the new site to work.
 * You have to add your new site to the allowed referrers (security) to allow it
   to work with your credentials. As a courtesy, I added the new site referrers 
   for you and now it works.
 *  Thread Starter [Mikejuly](https://wordpress.org/support/users/mikejuly/)
 * (@mikejuly)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904479)
 * Thanks for the reply. I am not getting this error message on the page:
 * Fatal error: Cannot use object of type WP_Error as array in /home/enlivens/public_html/
   moxiemeninc.com/wp-content/plugins/wp-portfolio/wp-portfolio.php on line 1486
 * [http://moxiemeninc.com/portfolio/](http://moxiemeninc.com/portfolio/) is the
   page in question.
 *  Plugin Author [puravida1976](https://wordpress.org/support/users/puravida1976/)
 * (@puravida1976)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904480)
 * Where do you see that error? I see no errors when I visit the page, aside from
   some of the images not loading -which is a result of the service not working -
   which is a known issue and will be announced in our Twitter feed once resolved.
 *  Thread Starter [Mikejuly](https://wordpress.org/support/users/mikejuly/)
 * (@mikejuly)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904481)
 * OK Thank you .

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Thumbnails do not render’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-portfolio_fefefe.svg)
 * [Wordpress Portfolio Plugin (WP Portfolio)](https://wordpress.org/plugins/wp-portfolio/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-portfolio/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-portfolio/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-portfolio/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-portfolio/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-portfolio/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Mikejuly](https://wordpress.org/support/users/mikejuly/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/thumbnails-do-not-render/#post-5904481)
 * Status: resolved