Hi there.
Would you please reply back with the contents of FooGallery -> System Info?
If you go to FooGallery -> Settings -> Images and you see that it says “Imagick Supported” is set to yes, would you please scroll down to the “Force GD Library”, enable it and save?
Let me know if that makes a difference.
Hello
I checked the “force GD Library” box but it is still the same. The old galleries are still working. It’s just the new one, which has problems to generate the thumbnails 🙁
Best regards, Jochen
Find my Systeminfo here:
FooGallery-Version : 1.9.24
WordPress-Version : 5.4.1
Aktiviertes Theme : OceanWP
WordPress-URL : http://www.explore-the-ocean.com
PHP-Version : 7.2.31
PHP GD : Geladen (V2)
PHP Imagick : Geladen
PHP Open SSL : Geladen
PHP HTTP Wrapper : Gefunden
PHP HTTPS Wrapper : Gefunden
HTTPS Mismatch : Es besteht eine Protokoll-Diskrepanz zwischen deiner Website-URL und der tatsächlichen URL!
PHP Config[allow_url_fopen] : 1
PHP Config[allow_url_include] : 1
WP Image Editor : WP_Thumb_Image_Editor_GD
Vorschaubild-Erzeugungstest : https://s3.amazonaws.com/foocdn/test.jpg
Erweiterungs-Endpunkt : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=H^CM*$r8KduE
Erweiterungsfehler : Nein, alles gut
Erweiterungen :
Aktive Erweiterungen : Array
(
[0] => default_templates
[1] => foobox-image-lightbox
[2] => foobox
)
Galerie-Vorlagen : Array
(
[0] => default
[1] => image-viewer
[2] => justified
[3] => masonry
[4] => simple_portfolio
[5] => thumbnail
[6] => polaroid_promo
[7] => grid_promo
[8] => slider_promo
)
Lightboxes : Array
(
[foogallery] => FooGallery PRO Lightbox
[foobox] => FooBox
)
Einstellungen : Array
(
[gallery_template] => default
[gallery_sorting] =>
[default_gallery_settings] => 0
[caption_title_source] => caption
[caption_desc_source] => desc
[thumb_jpeg_quality] => 80
[default_crop_position] => center,center
[thumb_resize_upscale_small_color] => rgb(0,0,0)
[force_gd_library] => on
[language_images_count_none_text] => No images
[language_images_count_single_text] => 1 image
[language_images_count_plural_text] => %s images
[override_thumb_test] => on
[default_retina_support] => Array
(
[2x] => false
[3x] => false
[4x] => false
)
)
Aktive Plugins : Array
(
[0] => ocean-extra/ocean-extra.php
[1] => anti-spam/anti-spam.php
[2] => codespacing-progress-map/progress-map.php
[3] => contact-form-7-mailchimp-extension/cf7-mch-ext.php
[4] => contact-form-7/wp-contact-form-7.php
[5] => duplicate-post/duplicate-post.php
[6] => elementor/elementor.php
[7] => foobox-image-lightbox/foobox-free.php
[8] => foogallery/foogallery.php
[9] => header-footer-elementor/header-footer-elementor.php
[10] => insta-gallery/insta-gallery.php
[11] => lightbox-gallery/lightbox-gallery.php
[12] => mailchimp-for-wp/mailchimp-for-wp.php
[13] => meta-tag-manager/meta-tag-manager.php
[14] => mts-url-shortener/mts-url-shortener.php
[15] => ocean-social-sharing/ocean-social-sharing.php
[16] => responsive-posts-carousel/index.php
[17] => soliloquy-lite/soliloquy-lite.php
[18] => wordpress-seo/wp-seo.php
[19] => wp-fastest-cache/wpFastestCache.php
[20] => wp-permalauts/wp-permalauts.php
[21] => wp-smushit/wp-smush.php
)
Hi @jfrenzer,
Sorry for the delay.
Would you please go to FooGallery -> Settings and clear both the HTML and CSS cache buttons.
Then edit your new gallery, scroll down to the “Clear Thumbnail Cache” button on the right hand sidebar and click it. This will fore the thumbnails to be regenerated.
Would you please let me know if this fixes your issue or if any error messages are displayed?
Hallo @phillcoxon
Thanks so much, this seems to fix the issue. The gallery preview looks fine now.
Actually the warning is still shown when Opening FooGallery:
“Warnung bei Vorschaubild-Erzeugung!
There is a problem generating thumbnails for your galleries. There could be a number of reasons which could cause this problem.
Wenn Vorschaubilder nicht erzeugt werden können, werden stattdessen nicht zugeschnittene Bilder in voller Größe verwendet. Dies führt zu langsamen Ladezeiten und merkwürdig aussehenden Vorschaubildern.
View Troubleshooting Documentation”
Regards, Jochen