Support » Plugin: Gallery by BestWebSoft » Thumbnails are not displaying correct

  • Resolved Experience579


    I have cropped by thumnails so they display correctly. From the dashboard, when I create a new gallery and bring in photos, everything looks good. When I view this gallery on my site, the thumbnails do not look like the thumbnails showing on the gallery page within the dashboard. They are cropped very weird and do not display properly. Can you tell me how to fix this? Also, when I create a new gallery, can you tell me how I can bring photos into it from the media library, instead of having to import pictures twice?

    thanks in advance
    Michael D’Agostino

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  • Plugin Author bestwebsoft


    Hello Experience579,

    1. Please find phrase below on the plugin settings page:
    “WordPress will create a copy of the post thumbnail with the specified
    dimensions when you upload a new photo”.
    So, if you’ll change images size on the plugin setting page, then you
    need to remove all gallery images and after that upload them once
    2. This opportunity does not exist. You should reupload the images.


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