Support » Theme: TheShop » Thumbnails and categories

  • I can not get the thumbnails to be 2:3 ratio. No matter how many times I edit them and crop them to be rectangular, they turn back to square. How can I control the thumbnail size and ratio? When it creates square thumbnail, they just crop however too, so images do not look good.
    On this page categories are also not displaying categories even though they are set up.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @acompton86,

    I have just checked the page that you have mentioned above and the images aren’t square there, have you already resolved this issue?

    Please create a new topic for your categories issue to keep forum in good order and make it easier to help you.

    Kind Regards, Roman.

    Hello there,

    You can set the product image size from WooCommerce > Settings > Products > Display. Scroll down and go to “Product images” section. For catalog images, set a size that has 2:3 ratio, for example: 300 x 450. To help you easier define larger size, use this tool. Save. Afterwards, regenerate your submitted images with new size using Regenerate Thumbnails plugin.


    Thank you, this was very helpful. I was able to fix the appearance issues.

    You’re welcome!

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.


Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Thumbnails and categories’ is closed to new replies.