Title: Thumbnails
Last modified: August 21, 2016

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# Thumbnails

 *  [Keltic Kat](https://wordpress.org/support/users/keltic-kat/)
 * (@keltic-kat)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/thumbnails-60/)
 * I’m not a technical person, the last few days I’ve been trying to update some
   of my galleries. Some of my jpegs are not uploading correctly, they don’t have
   thumbnails and they won’t display properly. Others are just fine. Size doesn’t
   have anything to do with it.
 * I have no idea how to fix this 🙁
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [webmark487](https://wordpress.org/support/users/webmark487/)
 * (@webmark487)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/thumbnails-60/#post-5126083)
 * Hi,
 * Can you describe more detailed please.
 * With a link to your site or a link to a screenshot.
 * What about the filenames? Any special characters?
 * I do encounter a problem which looks similar than yours – in my case i guess 
   it´s the filename – i do not have a solution yet.
 * [http://wordpress.org/support/topic/encoding-problem-with-s-images-not-displayed](http://wordpress.org/support/topic/encoding-problem-with-s-images-not-displayed)
 * Best, webmark487
 *  Thread Starter [Keltic Kat](https://wordpress.org/support/users/keltic-kat/)
 * (@keltic-kat)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/thumbnails-60/#post-5126101)
 * the file names have no spaces and special characters
 * [My test page](http://keltickat.net/portfolio/test-page/)
 * there is my test page as you see one group of images loads fine, the menu at 
   the top the files are giant, I know I need to resize
 * between the horizontal rules there should be a thumbnail
 * and at the bottom is the screen shot of the gallery with the missing thumbnails
 * what is very odd to me is, that some of the images I up load work just fine, 
   I tried:
 * *resaving from original files, in both Illustrator and Photoshop
    *using the “
   save for web” menu *shrinking the image size *pasting the image into a new file*
   uninstalling and reinstalling the pluggin *deleting the contents of the folders
   on my server
 * the only difference -I can see- between the files that work and the files that
   don’t is the origin program, I saved the menu images from InDesign, and the other
   two from Illustrator or Photoshop, which makes no sense, a jpg should be a jpg,
   right?
 * also, if I click the link in the gallery the images are there, there is just 
   no thumbnail
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/thumbnails-60/#post-5126115)
 * [@keltic](https://wordpress.org/support/users/keltic/) Kat – I have sent a response
   to your Bug Report for this issue and noted I am not seeing any issues on your
   site as you described them … but as it is, I would suggest we keep the conversation
   in the Bug Report for the time being.
 * Thanks!
 * – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Thumbnails’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
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## Tags

 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)

 * 3 replies
 * 3 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/thumbnails-60/#post-5126115)
 * Status: not a support question