Hello,
The “Thumbnails to show” option will work when the Thumbnails Layout is set to Slider and the Slider Layout is set to Horizontal.
Hello,
thanks for the reply, these settings are already selected but the problem persists
We have the same issue. Something got broke in the current version, we are going back to Version 1.5.1
@erbacealab I’ve checked your provided product link, you are using the grid layout of thumbnail. Can you please set the “Thumbnails to show” option will work when the Thumbnails Layout is set to Slider and the Slider Layout is set to Horizontal.
@sriedel Are you using the same settings and facing issue?
Hello, thank you but my settings are already set as you say, here are the screenshots of my settings
https://ibb.co/pjGftS1f
https://ibb.co/FL3PTpqc
https://ibb.co/gMY55qKK
Still the same in our case.
@erbacealab I’ve checked the product link you provided, and it appears that the grid layout option is currently active on your site.
Could you please confirm whether the settings shown in your screenshots are applied to the same product page you shared? Also, if you’re using a caching plugin, kindly clear the cache and check again.
@sriedel Please share the product URL so I can take a look and assist you further.
Hello,
yes the settings that you can see in the screenshots are the settings for all the products in the shop.
I have already tried several times to clear the cache of both the browser and the server but nothing changed
If we go back to version 1.5.1 everything works fine also the settings as described. On our site, nothing changed, only the plugin 1.5.1.1. Please search for a rare exception with WooCommerce and ASTRA/ SPECTRA. This is the project https://ilovehandbags.com/de/
@sriedel Thanks for the suggestion, could you explain to me how I should go back to the previous version? I’ve never done it
Hello @erbacealab ,
I’ve rechecked the product link you provided:
https://erbacealab.it/shop/ceramica-botanica/piattini-a-forma-di-cuore-bomboniere-matrimonio/
It appears you’re using a grid layout for the product thumbnails, which is why the “number of thumbnails” option is not working. Also the grid layout feature is only available in the premium version of our plugin.
Please note that we provide support only for the free version here. If you’re using the premium version, kindly open a support ticket through our website so we can assist you further.
Thanks for the specifics, but I don’t have a premium account, and as previously indicated in the screenshots, my settings are already set to Slider and the Slider Layout is set to Horizontal.
https://ibb.co/pjGftS1f
https://ibb.co/FL3PTpqc
https://ibb.co/gMY55qKK
The plugin has always worked fine and I haven’t changed anything, but recently I accidentally noticed that the view changed by itself, perhaps after an update.
Hello @erbacealab @sriedel , I’ve fixed the Thumbnails to show settings issue.
Please update the plugin with the latest version.
Thank You.
Thanks, now the thumbnail slider works properly!
To hide the arrows on the product image in the mobile version, I was advised to insert the code
@media (max-width:500px){
.nickx-slider-for .btn-prev, .nickx-slider-for .btn-next {
display: none !important;
}
}
Now, despite the code inserted, I continue to see the arrows even in the mobile version, which in my opinion are too big, so I would like to hide them if possible
