Support » Plugin: GazChap's WooCommerce Auto Category Product Thumbnails » Thumbnail Size Keeps Changing

  • Resolved craigmckee

    (@craigmckee)


    Love this plugin and have used it on a couple of sites. However, on my most recent one your plugin keeps changing back to 100×100 for the thumbnail size. I keep setting it back to 300 x 300 and it keeps reverting back after a few days to 100 x 100 – forth time now.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author gazchap

    (@gazchap)

    I can’t think of any reason in my plugin code that the size would be being reset like this, I’m afraid.

    Might you have another plugin or something in your theme that’s changing/resetting the registered image sizes on a schedule? This may cause the setting to appear as if it’s reset, if so.

    Thread Starter craigmckee

    (@craigmckee)

    @gazchap thank you for the prompt reply. Nothing else installed that has anything to do with images. I’m using Storefront Theme, Woocommerce and Dokan Pro.

    Is there anything I can do to force the setting to be 300 x 300?

    Plugin Author gazchap

    (@gazchap)

    I’ll go back on my previous reply slightly – if my plugin is activated (after installation, or if it’s deactivated while installed) it will reset the thumbnail size to “shop_thumbnail” (which is 100×100)

    Might you have something that is deactivating/reactivating plugins automatically?

    Either way, I’ll push an update out shortly that will prevent the settings being changed on activation if they already exist, which may fix your issue.

    Plugin Author gazchap

    (@gazchap)

    I’ve now pushed out this update as version 1.4 – if you could give it a try please and let me know if this fixes your issue, that would be great.

    Thread Starter craigmckee

    (@craigmckee)

    WeDevs were doing some untreated troubleshooting and may have deactivated your plugin so that could very well be it.

    This has happened three times and I don’t think I’d deactivated your plugin but I’m not 100% sure.

    I’ll update to the latest version and keep you posted.

    @gazchap thank you for your really helpful prompt response, it’s much appreciated!!

    Plugin Author gazchap

    (@gazchap)

    No problem.

    It’s worth noting that my plugin would have automatically deactivated itself if WooCommerce was deactivated at any point, so I suspect that this is indeed the issue.

    Thread Starter craigmckee

    (@craigmckee)

    Ah ok, starting to make a bit more sense now. I changed back to 300 X 300 yesterday and all still ok at the moment.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Thumbnail Size Keeps Changing’ is closed to new replies.