Title: Thumbnail settings not saving
Last modified: August 22, 2016

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# Thumbnail settings not saving

 *  Resolved [bplewe](https://wordpress.org/support/users/bplewe/)
 * (@bplewe)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/thumbnail-settings-not-saving/)
 * In the DG settings, when I try to check any of the thumbnail settings (audio/
   video, GS, IM. Google Drive), and hit save, they clear out. And it never generates
   thumbnails.
 * [https://wordpress.org/plugins/document-gallery/](https://wordpress.org/plugins/document-gallery/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/thumbnail-settings-not-saving/#post-5772807)
 * Hi bplewe,
 * Would you mind uninstalling and re-installing Document Gallery?
 * We have had a few issues similar to this related to a faulty upgrade process 
   in a release a while back.
 * Let me know how that goes!
 * -Dan
 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/thumbnail-settings-not-saving/#post-5773081)
 * I’m going to go ahead and mark this issue as resolved for now, but please let
   us know if you still have further issues after the re-install.
 * All the best,
    Dan
 * PS: If you’ve found this plugin useful, please take a moment to [rate it](http://wordpress.org/support/view/plugin-reviews/document-gallery#postform).
   Thanks! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Thumbnail settings not saving’ is closed to new replies.

 * ![](https://ps.w.org/document-gallery/assets/icon.svg?rev=983329)
 * [Document Gallery](https://wordpress.org/plugins/document-gallery/)
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## Tags

 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)

 * 2 replies
 * 2 participants
 * Last reply from: [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/thumbnail-settings-not-saving/#post-5773081)
 * Status: resolved