Support » Plugin: All-in-One Video Gallery » Thumbnail problems

  • Resolved belal94

    (@belal94)


    I got a problem with the thumbnail size. When you look at my categorie page https://www.clout6.nl/categorie/ < you see perfect cropped pictures.

    But when you look at my video-thumbnail for a example this page: https://www.clout6.nl/zoeken/

    It gives a oddly cropped thumbnail.

    When i adjust the % ratio at ‘Image-settings’ either the categorie-pictures changes badly (same way the current video-thumbnail is) OR the other; vice versa.

    I manualy crop my pictures using the following app/site: https://www.birme.net
    (1900 x 1200) 19:12)

    What should i change? Should i change the cropped category-pictures to the video-thumbnail ratio? Or is there another way to fix this? And if so, in the future I’m gonna upload different video-size types; does this effect the thumbnail, if so, what would be the best approach to make all thumbnails look smooth and not ugly.

    Thank you guys.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor wpvideogallery

    (@wpvideogallery)

    I see both your category and video images follow a different ratio and this is the reason for the issue. We would suggest adding images that follow the same ratio/size to avoid any spaces. But, still this could be solved using a little CSS trick.

    I see your video images follow the 9:16 ratio. So, change the RATIO value under the “Images Settings” to “56.25”.

    But, this should affect the category pages because your category images follow a ratio of 19:12. Kindly try adding the following CSS code under the “Appearance => Customize => Additional CSS” from your WordPress Admin Dashboard,

    .aiovg.aiovg-categories .aiovg-responsive-container { padding-bottom: 63% !important; }

    The above code should override our plugin settings and display the category images in the 19:12 ratio.

    Hope this solved your issue!

    Thread Starter belal94

    (@belal94)

    Thank you it sure solved for the most videos, but still one video doesnt adjust. https://www.clout6.nl/zoeken/
    but atleast the most of em are good. so until i find a solution this will work! thanks ! love the support!

    Plugin Contributor wpvideogallery

    (@wpvideogallery)

    Yes, I do see the issue on the video titled “oefening 2” because it doesn’t follow the 9:16 ratio. I see the actual image size of this video is 1024 * 540. Kindly crop/scale the image to 960 * 540 and upload it again. This should solve the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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