Support » Plugin: All-in-One Video Gallery » Thumbnail problems

  • Resolved belal94


    I got a problem with the thumbnail size. When you look at my categorie page < you see perfect cropped pictures.

    But when you look at my video-thumbnail for a example this page:

    It gives a oddly cropped thumbnail.

    When i adjust the % ratio at ‘Image-settings’ either the categorie-pictures changes badly (same way the current video-thumbnail is) OR the other; vice versa.

    I manualy crop my pictures using the following app/site:
    (1900 x 1200) 19:12)

    What should i change? Should i change the cropped category-pictures to the video-thumbnail ratio? Or is there another way to fix this? And if so, in the future I’m gonna upload different video-size types; does this effect the thumbnail, if so, what would be the best approach to make all thumbnails look smooth and not ugly.

    Thank you guys.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor wpvideogallery


    I see both your category and video images follow a different ratio and this is the reason for the issue. We would suggest adding images that follow the same ratio/size to avoid any spaces. But, still this could be solved using a little CSS trick.

    I see your video images follow the 9:16 ratio. So, change the RATIO value under the “Images Settings” to “56.25”.

    But, this should affect the category pages because your category images follow a ratio of 19:12. Kindly try adding the following CSS code under the “Appearance => Customize => Additional CSS” from your WordPress Admin Dashboard,

    .aiovg.aiovg-categories .aiovg-responsive-container { padding-bottom: 63% !important; }

    The above code should override our plugin settings and display the category images in the 19:12 ratio.

    Hope this solved your issue!

    Thread Starter belal94


    Thank you it sure solved for the most videos, but still one video doesnt adjust.
    but atleast the most of em are good. so until i find a solution this will work! thanks ! love the support!

    Plugin Contributor wpvideogallery


    Yes, I do see the issue on the video titled “oefening 2” because it doesn’t follow the 9:16 ratio. I see the actual image size of this video is 1024 * 540. Kindly crop/scale the image to 960 * 540 and upload it again. This should solve the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.