Title: Thumbnail Image Size Last modified: August 30, 2016 --- # Thumbnail Image Size * Resolved [WC_Chad](https://wordpress.org/support/users/wc_chad/) * (@wc_chad) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/) * I purchased a license and changed the “Element Width” and “Element Height” fields under the “Gallery/Content Pop-Up” tab so that the initial thumbnails would be larger than the default. * It worked, but the images are now stretched larger and do not look very good. Is there a way to change the thumbnail sizes generated or used? * Here’s the page I’m working on: [http://wellcreated.com/our-work/](http://wellcreated.com/our-work/)– You can see that the elements are sized to 375×308, but the actual images are only 280×230, so they look pixelated. * Thanks, Chad * [https://wordpress.org/plugins/portfolio-gallery/](https://wordpress.org/plugins/portfolio-gallery/) Viewing 6 replies - 1 through 6 (of 6 total) * [support-huge-it](https://wordpress.org/support/users/support-huge-it/) * (@support-huge-it) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234440) * Dear user so you try to fit 280×230 image in 375×308 box without stretching it? actually the natural size of the images are 520×428 so they are even compressed into box. * Thread Starter [WC_Chad](https://wordpress.org/support/users/wc_chad/) * (@wc_chad) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234475) * Sorry, I don’t understand the response. I realize my own explanation wasn’t very clear. Here’s a better explanation of what I’ve done: 1. In the Portfolio Gallery settings, I changed the “Gallery/Content Pop-Up” element width to 375 and the element height to 308. This size seems to best fit my site. 2. I created a new portfolio gallery. 3. I added 4 projects to it. For each project, I uploaded a 1000×822 jpg. 4. When I preview the portfolio gallery, it appears to be displaying a (natural) 280x230px image in the 375×308 element. * I don’t know where the 280×230 image came from, but it obviously doesn’t look good when stretched to 375×308. And I don’t know where you’re seeing 520×428 images. * How do I make this look good? Do I need to start with a different image size ( or aspect ratio)? Do I need to change my thumbnail settings? What? * Thanks for your help, Chad * [support-huge-it](https://wordpress.org/support/users/support-huge-it/) * (@support-huge-it) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234528) * Dear user when you upload new image in plugin, element have default dimensions, right? it is 280×230, So you uploaded images, they caught the default size, and you see that 280×230. but, if you first change the dimensions to 375×308, and only after upload you images, they will catch the size of 375×308. * Also the appearance of the images depends not only the size of the element. Your uploaded images also should have proportional size for example: if your element is 3×2 the images can be 6×4, 9×6, 12×8 and so on, then they will not look stretched * Thread Starter [WC_Chad](https://wordpress.org/support/users/wc_chad/) * (@wc_chad) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234543) * It sounds like I’m doing everything correctly. Perhaps something is wrong with the thumbnail generator? * I deleted all the media images and also deleted all my gallery portfolios, so I could start over fresh. In the gallery portfolio settings, I set the pop-up dimensions to 375×308. Then I created a new portfolio and added the projects/ images which are proportional to my chosen element size. (Note: Whenever I uploaded images within the plugin, they would not show up until I left the plugin and came back, so maybe it’s erroring at that point.) * It’s still not working, though. If you look at the page ([http://wellcreated.com/our-work/](http://wellcreated.com/our-work/)), you’ll see that it worked correctly for one image but not for any of the others. The second image (top-right) is correctly sized down to 375×308. The others are still 280×230. I didn’t do anything to cause them to be sized differently. * Any ideas? * Thanks, Chad * Thread Starter [WC_Chad](https://wordpress.org/support/users/wc_chad/) * (@wc_chad) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234549) * I think I figured it out on my own… * I had originally added the images to the plugin before changing from the default dimensions, and it created thumbnails for that dimension. When I later changed the dimensions, the plugin doesn’t appear to have created new thumbnails (or kept using the old ones). * I had to go into the uploads folder and manually remove the thumbnails created by Portfolio Gallery, then re-add the media to the plugin so that it would create the correctly sized thumbnails. * [support-huge-it](https://wordpress.org/support/users/support-huge-it/) * (@support-huge-it) * [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234563) * Yes, that was what I was tiring to explain) good job Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Thumbnail Image Size’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/portfolio-gallery_eb4c4e.svg) * [Portfolio Gallery - Photo Gallery](https://wordpress.org/plugins/portfolio-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/portfolio-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/portfolio-gallery/) * [Active Topics](https://wordpress.org/support/plugin/portfolio-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/portfolio-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/portfolio-gallery/reviews/) * 6 replies * 2 participants * Last reply from: [support-huge-it](https://wordpress.org/support/users/support-huge-it/) * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/thumbnail-image-size-1/#post-6234563) * Status: resolved