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Thumbnail image issue (17 posts)

  1. mollyrider
    Member
    Posted 1 year ago #

    Some of the Thumbnails looks like broken on my site. Here is a screenshot of what is happening. http://screencast.com/t/62hDWpyy2U
    I'd really appreciate your support in helping me figure out the issue.

    Thanks so much!

    https://wordpress.org/plugins/nrelate-related-content/

  2. @mollyrider -- Thanks for using nRelate on your site. We definitely want to fix these image issues for you - can you please let us know your site URL so we can take a look? You can also email support@nrelate.com if you don't want to link to your site on this forum.

    - Katrina @ nRelate

  3. mollyrider
    Member
    Posted 1 year ago #

    Hi Katrina,

    Thank you!
    My website is: http://mollyrider.com

    Let me know if there's anything else you need from my end.

    Thanks again!
    Molly

  4. @mollyrider -- Thanks for providing a link to your site. We fixed the image issues for you and thumbnails look good now: https://www.dropbox.com/s/qdbhcc6mc6m1d3c/Screenshot%202014-06-16%2013.08.44.png. You may need to clear out your browser cache to see changes, but how does everything look on your end now?

    - Katrina @ nRelate

  5. sisterssavingcents
    Member
    Posted 1 year ago #

    I am having an issue also with the pics not showing correctly. Would you mind taking a look at my site http://domesticmommyhood.com

    Thank you!

  6. katrina@nrelate
    nrelate Support Rep
    Posted 11 months ago #

    @sisterssavingcents -- Sorry we missed your post. I took a look and I do see the image issues you've described. We're working on fixing these for you and I'll let you know once it's done.

    - Katrina @ nRelate

  7. IvanSliskovic
    Member
    Posted 10 months ago #

    Please katrina, take a look at my site

    http://www.kakolijeciti.com

    I use nRelate posts few months, and everything worked great till last Friday. Every post I wrote on that day missing thumb. I have tried re-index a few times and that didn't help.
    That day I didn't do anything unusual on my site (like installing plugins) but I did do my backup. Also, when I saw that thumbs are missing, I have uninstall WP-Super Cashe plugin.
    So, on the short I have no thumbs for October 10. 2014.

    Thanks for you care and evolving this WP plugin.

  8. musixland
    Member
    Posted 10 months ago #

    i am having the same problem i think, all images are showing good but one article does not show the thumbnail and all articles are the same so i would apreciate if you could tell me what i can do

    webpage is

    http://ronrastarico.net

    thanks

  9. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @IvanSliskovic -- Thanks for using nRelate on your site. We refetched images for you on our end and thumbnails should look good now: https://www.dropbox.com/s/n7b1q83bhsjm9ux/Screenshot%202014-10-13%2014.33.18.png?dl=0. How does everything look on your end now?

    @musixland -- Responded to your other forum post, here: https://wordpress.org/support/topic/thumbnails-do-not-show-correctly

    - Katrina @ nRelate

  10. IvanSliskovic
    Member
    Posted 10 months ago #

    Hi katrina, thanks for answering :) I see you have done something, and now I don't see thumb like broken image link, instead I see default img if there is no one for nRelate to use.

    These default images should not appear because I use images on these posts. Weird thing is that these posts are all written on October 10. & today. Old posts are OK

    Here is my printscreen (I found post which shows all nRelated posts with problems)

    http://postimg.org/image/oumsr9qih/

  11. IvanSliskovic
    Member
    Posted 10 months ago #

    @katrina hi again :)

    all day I'm struggling with DDoS attacks on my site, and I think I manage to retrieve 'normal' speed. Maybe that was my problem in a first place, so if you could refresh my site once again I would be a appreciated

    Thanks once more..

  12. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @IvanSliskovic -- Your site has been reindexed. Can you please confirm that everything looks good on your end now?

    - Katrina @ nRelate

  13. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @musixland -- Responded to your other forum post, here: https://wordpress.org/support/topic/thumbnails-do-not-show-correctly

  14. IvanSliskovic
    Member
    Posted 10 months ago #

    @katrina

    Thank you very much. All looks good now.

  15. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @IvanSliskovic -- Glad we could help!

  16. tavarozzi
    Member
    Posted 9 months ago #

    Hi Katrina, my site was working very well with nRealte till last week. Since then, my thumbnails doesn't show anymore, just the default images.

    Can you check it please ?

    http://whatabutt.net

    Thanks in advance for your help, and this wonderfull plugin

  17. katrina@nrelate
    nrelate Support Rep
    Posted 9 months ago #

    @tavarozzi -- It looks like you've deactivated the plugin. Can you please reactivate and let us know so we can take another look at the issue?

    - Katrina @ nRelate

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