Hello there,
Duplicate the comments.php file into your child theme’s folder and edit it. Replace this line of code:
wp_list_comments( array( 'callback' => 'athemes_comment', 'avatar_size' => 50 ) );
with:
wp_list_comments( array( 'max_depth' => 10, 'callback' => 'athemes_comment', 'avatar_size' => 50 ) );
Regards,
Kharis
Thread Starter
jcbsep
(@jcbsep)
Hi @kharisblank .
I restored the original comments.php from Hiero 1.8.2. and edited that line it as you suggested, but it didn’t work.
Hello there,
Is there any way to allow me to write some comments on one of your posts (for testing purpose)?
Regards,
Kharis
Thread Starter
jcbsep
(@jcbsep)
Of course @kharisblank!
Ps. Sorry I took that long to reply, WordPress doesn’t notify me the answers via email although I checked that option.
Thread Starter
jcbsep
(@jcbsep)
Hi @kharisblank
Could you help me with this?
Thanks in advance.
Hello,
Kharis is temporarily unavailable, let me try to help you. I’ve just tried to post a comment reply in the post below, do you have to approve it?
https://learnertrip.com/dance/where-dance-salsa-bachata-cartagena-spain/
Kind Regards, Roman.
Thread Starter
jcbsep
(@jcbsep)
Hi @romanbon
It went to spam. Now you can see it.
Hello,
You can try to deactivate all your plugins and see if it helps. Also, you can create a staging site for troubleshooting purposes, here is a relevant tutorial:
https://athemes.com/tutorials/how-to-setup-a-wordpress-staging-site/
Kind Regards, Roman.
Thread Starter
jcbsep
(@jcbsep)
Hi Roman.
I found out that the problem is related with Cloudflare’s Rocket loader.
When activate it, threaded comments stop working. When desactivate (after purging cache), they work perfectly.
I asked them about this, but I also wanted to know if you have an idea of what is the problem and how we could fix it.
Thanks in advance.
Hello,
I’ve asked our Developer to check this issue, let’s see what he says.
Kind Regards, Roman.
OK, can you please try to activate a default theme and see if the issue persists?
Thread Starter
jcbsep
(@jcbsep)
Thanks @romanbon
1) Yes, the problem persists with other themes.
2) I’ve opened a ticket in Cloudflare. Let’s see if we can figure this out. So far, I’ve tried to make Rocket Loader to ignore comment-reply.min.js, but it didn’t work.
I’ll keep you updated. Thanks again.
Hello,
I’ll keep you updated. Thanks again.
OK, you’re welcome! And thanks, your solution might help others as well 🙂
Kind Regards, Roman.
Thread Starter
jcbsep
(@jcbsep)
Hello,
I’ve already answered in that topic, hope it helps 🙂
Kind Regards, Roman.