Support » Plugin: Media Deduper » Thought I’d save time vs coding myself – I was wrong

  • I’m on a tight deadline building a project, thought this plugin may be helpful as I iterate over a pretty massive data importer I’m building. Boy was I wrong. I don’t get how anyone thought it was acceptable to A) Not respect pagination settings configured from the Screen Options menu or B) Allow for a smart delete of all images. It would literally take less time to code up a one time algorithm then sort through 100+ pages smart deleting one at a time.

    Further, it forgets the setting “Show Duplicates that Share Files” every time you run smart delete adding insult to injury of what is already a very poor UI.

    Even if you’re not a coder, more likely than not it’d literally be faster for you to just go through the media library yourself and clean up duplicates. Waste of $20.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author cornershop

    (@cornershop)

    Hi @jasonridesabike

    I’m sorry to hear it wasn’t a helpful experience for you. I’m checking with our developers to see if there are any misunderstandings in the issues with Screen Options — and we’re releasing a bulk smart delete option with our next release.

    We’d hate for you to feel like you wasted $20 so please let us know what email you used to purchase the plugin and we can issue a refund. If there’s troubleshooting we can help with, then feel free to send screenshots and/or debug files to support@cshp.co

    Thanks,
    Monica

    Plugin Author cornershop

    (@cornershop)

    Hi again, @jasonridesabike

    Just wanted to let you know that we have just fixed this bug, which popped up suddenly due to a WP Core 5.4 update. Our next release is scheduled to deploy next week and will work better with Screen Options — and we’re also planning for releases that offer bulk delete.

    Still, if you need a refund, I totally understand and hope you’ll be in touch with support@cshp.co.

    Happy almost-July to you.

Viewing 2 replies - 1 through 2 (of 2 total)
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