• Resolved kccafe

    (@kccafe)


    First, this plugin works wonderfully with my google chrome browser both on my desktop and mobile devices, as well as with Firefox, Safari and Internet Explorer. However when I open a page that uses this plugin using Microsoft Edge, the plugin “window” is filled with a red screen and the message “This Website Has Been Reported As Unsafe.” Checking in on the details of the issue, the message seems to be generated by Windows Defender SmartScreen, and directly references the plugin as the issue.

    I went through the process of notifying Microsoft that I believe this plugin and my website is safe, however I also wanted to notify the developers here that this seems to be an issue.

    Again, it only seems to be an issue with the Microsoft Edge browser and no others.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kccafe

    (@kccafe)

    I just wanted to offer an update on this issue. I have been able to successfully contact Microsoft over the handling of this plugin via Microsoft Edge and Windows Defender SmartScreen, and they have corrected their error. This plugin now works fine for me when using Microsoft Edge.

    I am experiencing the exact same issue. “This Website Has Been Reported As Unsafe.” I reported my pages to Microsoft as well. What tips did they give you?
    It doesn’t look like it anything was fixed on Microsoft’s side. When I use Edge, I can view your pdf without any issues, but I cannot with my own pages without issue.

    Thread Starter kccafe

    (@kccafe)

    Microsoft offered me nothing more than they had “fixed” the issue on their end with Edge. Perhaps they white-listed my domain or something, I’m not sure. All I know is that after they responded to my communication the issue was simply resolved.

    I’m guessing this is something that is dealt with on a domain-by-domain basis.

    Thanks for following up. I haven’t yet heard back from Microsoft.

Viewing 4 replies - 1 through 4 (of 4 total)
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