Support » Plugin: Stratum - Elementor Widgets » This Plugin Messes With Elementor Countdown Widget

  • Resolved cjgp1

    (@cjgp1)


    Hi, I like using your plugin for the Pricelist and Price Menu functions without paying for Elementor Pro for one of my projects.

    But doing some testing on a different site, I noticed that it messed up one of Elementor Pro’s widgets: Countdown. It will somehow “block” or render useless the “Action After Expire” section, as it can be seen here:

    https://imgur.com/a/k3cqTut

    I know Stratum caused the issue because I tested activating and deactivating plugins to see which affected this functionality, and unfortunately, Stratum was the cause of the issue.

    Maybe you can issue an update for your plugin to interfere less with Elementor. I am willing to share the site I used this on in private and the plugins I used inside. Thanks

    • This topic was modified 3 months, 1 week ago by cjgp1.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Arsen A.

    (@arsengunner)

    Hello @cjgp1! Have you tried deactivating Countdown widget in the Stratum settings? Perhaps, there is a conflict between Elementor Pro and Stratum Countdown widgets. I would also ask that you provide me with temporary access to your WordPress dashboard in a private reply, so I could take a closer look at the issue.

    Regards,
    Arsen

    Thread Starter cjgp1

    (@cjgp1)

    Hello, I deactivated the countdown widget, and it still conflicts with my Elementor Pro Countdown widget. Any way around this?

    Plugin Support Dmytro

    (@dimned)

    Hi @cjgp1, I’ve notified our developers to check the compatibility with this elementor widget Please confirm this is the proper widget that you use?

    Thread Starter cjgp1

    (@cjgp1)

    Hi @dimned. Yes, that Elementor Pro Countdown Widget is the one I have shown in the screenshot.

    Plugin Author MotoPress

    (@motopress)

    @cjgp1, this issue is fixed in Version 1.3.5.

Viewing 5 replies - 1 through 5 (of 5 total)
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