Title: This plugin is pretty redacted
Last modified: September 3, 2016

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# This plugin is pretty redacted

 *  [James Doglasse](https://wordpress.org/support/users/nippi9/)
 * (@nippi9)
 * [11 years ago](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/)
 * Its just doesn’t do what its supposed to do, and is poorly coded.
 * a. Does not escape apostrophes.
    b. Navigation of editing is totally out of whack.
   c. No actual html editor for the templates. Either you use their dodgy, useless
   builder, or build yourself in an offline editor. d. Their support is rubbish.
   Low level plebs who don’t understand the system at all asking dumb questions 
   without testing anything.
 * Promised a lot, delivered little.
 * I also bought the premium version and did my money.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/#post-7962237)
 * Hi
    Sorry for only getting back to you now.
 * a) I’ll sort this out ASAP.
    b) We fixed this a couple months back. c) What more
   would you like to see in the HTML editor? Are you wanting to swap between the
   drag-and-drop editor and an HTML editor, and visa versa? d) Please contact me
   on [support@solaplugins.com](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/support@solaplugins.com?output_format=md)
   so I can get your money sent back to you. We made the mistake of allowing one
   of our junior support agents to respond to clients a little too early. I apologise
   again for the lack of decent support.
 *  Thread Starter [James Doglasse](https://wordpress.org/support/users/nippi9/)
 * (@nippi9)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/#post-7962238)
 * I think i already got my money back.
    I moved on to using another newsletter 
   plugin.
 * If you’ve fixed things? I’d be interested in retesting, and modifying my review,
   but am not prepare to rebuy it, just to test it.
 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/#post-7962239)
 * Thank you very much for getting back to me.
    We’ll be making considerable changes
   in the next few weeks. I’d really appreciate it if you could test that version
   when it is released. Thanks again 🙂
 *  Thread Starter [James Doglasse](https://wordpress.org/support/users/nippi9/)
 * (@nippi9)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/#post-7962240)
 * Always happy to give things a 2nd go, and if you have really got a better product
   now, I would be prepared to revise my comments and review, let me know.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘This plugin is pretty redacted’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [James Doglasse](https://wordpress.org/support/users/nippi9/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/this-plugin-is-pretty-shitty/#post-7962240)