This plugin is not letting me connct to jetpack

  • Resolved atfpodcast

    (@atfpodcast)


    11 months, 3 weeks ago

    I get this in my site health.

    A healthy connection ensures Jetpack essential services are provided to your WordPress site, such as Stats and Site Security.

    Error Above The Firehouse v4 is not connected.: 200

    We recommend reconnecting Jetpack.

    i disabled all plugins and activated one by one and really simple ssl is casung this. Please advise on what it coule be. Everything is up to date.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jarnovos

    (@jarnovos)

    11 months, 3 weeks ago

    Hi @atfpodcast,

    Possibly you have a setting enabled in Really Simple SSL which restricts a feature that JetPack requires in order to do it’s job, and if that is the case; disabling the feature would allow you to reconnect Jetpack.

    The first setting that I would suspect to be related is “Disable XML-RPC” found under SSL > Settings > Hardening. Could you try disabling that, if enabled?

    Kind regards, Jarno

    Thread Starter atfpodcast

    (@atfpodcast)

    11 months, 3 weeks ago

    I’m there right now. What options is it?

    Plugin Support jarnovos

    (@jarnovos)

    11 months, 3 weeks ago

    Hi @atfpodcast,

    I would suspect that it could be “Disable XML-RPC” found under SSL > Settings > Hardening. Could you try disabling that feature?

Viewing 3 replies - 1 through 3 (of 3 total)
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