Title: This Plugin is Dead! (?)
Last modified: September 23, 2022

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# This Plugin is Dead! (?)

 *  Resolved [The Tshirt Guy](https://wordpress.org/support/users/ksteinmann/)
 * (@ksteinmann)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/this-plugin-is-dead-7/)
 * I’ve owned the LIFETIME version of Pretty Links since 2014. In recent months,
   the plugin has not been malfunctioning and now I’m being told my license has 
   expired (!) — which means I cannot use the advanced functions anymore.
 * “Premium” support is not available, either, meaning I’m posting here out of desperation.
 * Given that there are unanswered tickets from six months ago, I think it’s safe
   to say this plugin is dead.
 * Hello PrettyLinks developer! Are you alive?

Viewing 1 replies (of 1 total)

 *  [Krista](https://wordpress.org/support/users/kristathecoder/)
 * (@kristathecoder)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/this-plugin-is-dead-7/#post-16044374)
 * Hello, we are alive! Thanks for checking on us.
 * We have had several customers report issues with their lifetime licenses recently.
   While our development team is still working to resolve the root cause, our support
   team can fix the accounts individually.
 * The good news is I was able to find and fix your account so now if you [log in on prettylinks.com](https://prettylinks.com/account/)
   you will be able to see your license key.
 * Just another note, while premium support is only available for logged in users,
   you can also reach our support team through our [contact form](https://prettylinks.com/contact/).

Viewing 1 replies (of 1 total)

The topic ‘This Plugin is Dead! (?)’ is closed to new replies.

 * ![](https://ps.w.org/pretty-link/assets/icon-256x256.png?rev=2503434)
 * [PrettyLinks – Affiliate Link Management, URL Shortener, Link Cloaking, Tracking & Branded Short Links](https://wordpress.org/plugins/pretty-link/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pretty-link/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pretty-link/)
 * [Active Topics](https://wordpress.org/support/plugin/pretty-link/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pretty-link/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pretty-link/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Krista](https://wordpress.org/support/users/kristathecoder/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/this-plugin-is-dead-7/#post-16044374)
 * Status: resolved