This isn’t working for Phone field

  • Resolved simon_a6

    (@simon_a6)


    11 months, 4 weeks ago

    Hi

    We are trying to force the Phone field for both Shipping and Billing, but with your plugin ‘enabled’, the fields still show “optional”. Can you help please?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    11 months, 3 weeks ago

    Could you please verify whether you have enabled the option “Enable required validation override for address fields” in the plugin’s Advanced Settings tab? If not, please enable it and verify from your side.

    Thank you!

    Thread Starter simon_a6

    (@simon_a6)

    11 months, 3 weeks ago

    Yes all 5 checkboxes are ticked.

    Plugin Support Dina S.

    (@themehighsupport)

    11 months, 3 weeks ago

    Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help.

    Thank you!

    Thread Starter simon_a6

    (@simon_a6)

    11 months, 3 weeks ago

    Done – email on way via your form. Thanks.

    Thread Starter simon_a6

    (@simon_a6)

    11 months, 3 weeks ago

    Problem resolved with direct help – and grateful thanks.

    Plugin Support Dina S.

    (@themehighsupport)

    11 months, 3 weeks ago

    Glad to hear that!

    Have a great day.

Viewing 6 replies - 1 through 6 (of 6 total)
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