We have been with TIDIO for over 8 years. Price was the same every year (150$). Not cheap yet cheaper than what was available back then. (You didn’t yet have free chat solutions such as tawk.io)
Today I was told that my card declined a $500 charge from Tidio…and I am very glad it did!
A Quick Look at previous invoice, prices went like this:
2021: 150$/year
2022: 190$/year
2023: 250$/year
2024: 500$/year
0 notifications, I have never even been told about this. I just realized how they were milking me.
We are just using the chat system. No other features such as AI (which is of course priced extra) or ticketing or anything…just a damn chat system…and we have less customers than we used to, it is not even like we got bigger or anything…
This can legit be called a scam. Thank you Tidio for making me realize that there were cheaper (free) alternatives available in 2025.
Not sure where this strategy of yours is going, but you sure lost a long term customer! And many more to come.
I will make sure to expose your shady business practices whenever I get a chance. This is not only not acceptable, but should actually be called out.
Keep it up guys! Smartest strategy ever. This is the funniest thing I’ve seen this month so far for sure!
