• Didn’t realize they did this, but they pull your contact info and spam your email quite fast. Ended up uninstalling withing minute before I got their automated spam message. I’ve never ran in to that before and hope to never again. I will be careful to avoid them in the future. They did tell me in the email that I could change the settings of their spam email within their plugin, the problem is I turned off and uninstalled it already.

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  • Plugin Author Instant Search +

    (@instantsearchplus)

    The email that you received is a simple service activation email for the free-trial / free service that the plugin provides. That is pretty standard and certainly not spam.

    We’ve never received something like this from any other WordPress app and I did not agree to receive any email. So that makes it spam. Not to mention it does not follow US standards on sending emails.

    Plugin Author Instant Search +

    (@instantsearchplus)

    Sorry you feel that way about our welcoming email to you as a new user of our plugin hosted service. This email is intended to set the level of expectations for the service, offer tips and tricks to optimize user experience, FAQ, etc. It also has an unsubscribe link at the bottom.
    Any hosted service requires some form of activation, so you would get an activation email either way: a Before email that asks you to verify who you are, or an After welcoming email like ours.
    Again, we are very sorry that you elect to see a welcoming email to a Free Trial or Service that you downloaded as SPAM.

Viewing 3 replies - 1 through 3 (of 3 total)
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