They hacking your site!!You will not be able to uninstall popup from your site!

I was using Sumome plugin for years but from last month I can not login to sumo and remove the popup from my site. I can not remove this popup by unintall and delete summon plugin or find this data in data base (via php my admin) or by in files site via client ftp or in theme editor in WordPress. The support do not respond for your requests. I had to register to WordPress to give the this opinion (I think that opinions like my will be much more if the sending opinions for plugins in WordPress will be much easier to do). I can remove this opinion if you respond me how to remove the summon popup from my site. I can not connect the new accounting some to my site because I have information that I wrote wrong login or password even if it is correct or show information that I have not authorized e-mail but for this e-mail I did not get any e-mail from sumo. I have the newest version of WordPress. I looking for your answer. I lost days for trying to remove the sumo popup from my main site but I still can not- it hurt me.

• This topic was modified 3 years, 3 months ago by jebacsumome.