They don’t offer refunds

  • alextomioka

    (@alextomioka)


    2 months, 1 week ago

    I saw on your website that they offer refunds with no questions asked if you don’t like it. Unfortunately, since it didn’t work for me, I requested a refund on the same day I purchased it. I’ve sent several emails and haven’t received a response.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    2 months, 1 week ago

    Hi @alextomioka,

    Apologies for the inconvenience. It seems we may not have received your refund request due to any technical issue.

    Could you please create a ticket on our official support channel with your order details? You can submit your request here: WPPOOL Support

    If you have already created a support ticket, please share the ticket ID with us, and we will reach out to you via ticket/email.

    If you are eligible, we will process your full refund immediately. Customer satisfaction is our top priority!

    Best regards,
    Ibrahim Khalil
    Technical Support Engineer, WPPOOL

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    2 months ago

    Hi @alextomioka,

    We’ve processed your full refund as requested!

    Best regards,
    Ibrahim Khalil
    Technical Support Engineer, WPPOOL

    Thread Starter alextomioka

    (@alextomioka)

    2 months ago

    <font _mstmutation=”1″></font>

    resolved, I got the refund.
    I’ll now look for how to delete this review or change it to 5 stars

Viewing 3 replies - 1 through 3 (of 3 total)
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