They do not respond in the support forum.

[Clivesmith]

The last response was a year ago. If they do not want to support this plugin they should remove it.

[WP Zone]

Hi Clivesmith, is there anything we can help you with?

[Clivesmith]

I had problem with the plugin 2 months ago and could not get any reply, I had some help and got it sorted out, 2 months is not a good response time to a problem

[WP Zone]

We’re sorry if there was any confusion, but we did respond to your ticket within a few days. We’re here to help and want to make sure you’re taken care of.

Is there anything else you need assistance with? Your feedback is important, and we’re committed to ensuring a positive experience, even though the product is offered for free.