Hello @hernanromero24
Hello,
Thank you for sharing your feedback. We are very sorry that you had a negative experience with our service.
To clarify, CleanTalk uses email notifications to communicate important updates related to your account, including trial expirations and service conditions. This is a common practice among online services to keep users informed.
You have an account with us, and when your trial period ended, our system automatically notified you and offered a solution to continue protecting your website by extending your subscription.
If you prefer not to receive emails from us, you can adjust your email preferences in your account settings or disable all notifications.
If you no longer wish to use our service, you can also delete your account and remove the plugin.
We understand that sometimes the trial period may not be sufficient to fully evaluate the value of the service. If you need more time or have any other questions, please feel free to contact us at https://cleantalk.org/my/support/open.
We are committed to providing transparent and effective spam protection, and your feedback helps us improve.
Best regards,
