Support » Plugin: Contact Form 7 » THERE WAS AN ERROR TRYING TO SEND YOUR MESSAGE. PLEASE TRY AGAIN LATER

  • Resolved BCoSF

    (@bcosf)


    One of my clients has Contact Form 7 on their website. They have very intricate forms and just recently they started getting an error message for two of their forms that read, “THERE WAS AN ERROR TRYING TO SEND YOUR MESSAGE. PLEASE TRY AGAIN LATER” in a red box; I have read that means there is an issue with their email. I have reviewed the various threads and tried the following fixes. They are using a Gmail account so I did try to change the “from” to wordpress@stpatrickmarch.com and that didn’t work. We then added a SMTP plug in, changed the from back to gmail and put the gmail account thru that. That also doesn’t work. Are there other suggestions? This is their high season time leading into this event so having these forms work seamlessly is critical.

    This is happening on the Float Application form and the Food & Vendor form. The forms still seem to be going thru because we have them on the back end in the database but we are getting multiple copies now because people are resubmitting over and over.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Hi,

    Id did test it on you site and see the error. But if I understand you well, the mail is perfect working so the error message is dummy?

    If you use an SMTP plugin now then you can probably switch debug mode on (if that is possible with your plugin – I saw SMTP plugins where this is possible). Mayby you will have more information if you have a debug log.

    Also most SMTP plugins have a test mail button. Does this work without error?

    Are other mails from the wordpress site normally working without error (with or without the SMTP plugin)?

    Also when it started recently as you say, then check if something is installed or changed at the day or day before it started.

    Hope this helps a little. Sorry I can not give you more information…

    rgds, wilfried

    • This reply was modified 1 year, 9 months ago by  wilfried1954.
Viewing 2 replies - 1 through 2 (of 2 total)
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