Support » Plugin: WooCommerce » There was an error getting your inbox
There was an error getting your inbox
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I visited on the forum the similar question, or an answer is given concerning the plugin ITHEME SECURITY. Unfortunately for me I do not have the proposed solution. I idesactivated itheme security and the problem still exists.
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Hi @caffin,
Thanks for your post.
I have seen the error in a few other places. One recommendation is usually to filter long URL String in iThemes as explained in this article.
If this does not solve the issue, I would recommend doing a full conflict test to see whether you can narrow down to the tool generating this message.
Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
Let us know how it goes.
Thanks.I have taken note of your suggestions. Regarding the first point in version 8 of ITHEMES I did not find the case to check or uncheck to process, filter the long strings of URLs.
For your second suggestion I will deal with the subject.
Thanks for your feedback. I keep you informed1540 / 5000
Résultats de traduction
As I am in multisite I started by activating the plugins which do not depend on the multisite dashboard.
It was evident over and over again that the following plugins generate the error message mentioned.
MailPoet 3 (new)
Complianz | GDPR / CCPA Cookie Consent
Download MonitorThe approach and control is very difficult because the process tests yesterday which seemed to highlight plugins, are no longer so today.
A network dependent plugin seemed to generate the error and no longer is at this time.
Sometimes the simple fact of returning to the plugins and leaving them without modification erases the error message (But not always).
However, the 3 plugins mentioned generate the error message and I dare say until further notice.
MAILPOET3 should be looked into.
I can say on the other hand that ITHEMES SECURITY does not pose a problem.
I tested on a default theme, and reactivate the DIVI theme, no change noted. The default settings are the same regardless of the theme.
It is possible that this phenomenon is accentuated in multi-site use.
I used Health Check & Troubleshooting which helps find unwanted plugins but nothing more. No error message on the state of health of the site, especially since it is currently devoid of any data.
This warning message in WOOCOMMERCE does not seem to be blocking, I will not pursue my investigations any further.
I am listening to comments and observations on the subject.Hi again,
As I am in multisite I started by activating the plugins which do not depend on the multisite dashboard.
It was evident over and over again that the following plugins generate the error message mentioned.When you did the conflict check and activated plugins – did you “network activate” them? Or did you activate locally on the site.
If you did use network activation, I suggest you switch the activation status of the plugins. Network activation only works for plugin that are specifically designed for this purpose, most are not.
> Lorsque vous avez effectué la vérification des conflits et activé les plugins, les avez-vous “activés en réseau” ? Ou les avez-vous activés localement sur le site ?
> Si vous avez utilisé l’activation réseau, je vous suggère de changer le statut d’activation des plugins. L’activation réseau ne fonctionne que pour les plugins qui sont spécifiquement conçus à cet effet, la plupart ne le sont pas.
Kind regards,
Hello,
I activated the plugins locally except actually those which are necessarily network, which was not the case on my first site where I discovered the problem.
By intuition the new blank site was installed as you suggested. I took note that, conversely, it could be a concern.
I had specified that I tried the experiment on a blank site, which made it possible to determine the possible plugins that would cause concern.
I took over my other starting site which is under construction. I deactivated very precisely the same plugins. The woocommerce error display problem, these are cleared as well.
I do not know to what extent the 3 plugins in question are concerned all together but at this stage the verification shows it for the moment.
Thank you for your feedback.Hi there,
Thanks for getting back.
I deactivated very precisely the same plugins. The woocommerce error display problem, these are cleared as well.
If I understand correctly you managed to solve the issue, right? As you’re referring to three plugins you’ll want to find out which one is causing trouble, as it sounds strange that all three together are causing an issue, although it might be possible.
Once you have the culprit, I’d suggest reaching out to the plugin author and let them check why their plugin is causing a conflict.
Since this doesn’t seem to be an issue relating to WooCommerce core itself but with 3rd party plugins, I’m now going to close the thread. Feel free to open a new topic if you need any further assistance.
Thanks.
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