Support » Plugin: WP Mail SMTP by WPForms » There was a problem while sending the test email.

  • Resolved mohmmedalagha

    (@mohmmedalagha)


    I tried SMTP in SMTP TEST in this link => https://www.gmass.co/smtp-test
    its work ,
    But in my website with your plugin not working
    Versions:
    WordPress: 5.3
    WordPress MS: No
    PHP: 7.2.24
    WP Mail SMTP: 1.7.1

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo:
    Host: localhost
    Port: 25
    SMTPSecure: string(0) “”
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(false)

    Server:
    OpenSSL: OpenSSL 1.0.2k 26 Jan 2017
    SMTP Debug:
    [empty]

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  • Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @mohmmedalagha,

    From the email log, it seems the email is sending with SMTP Host localhost and Port 25, if you’re not defining these values in WP Mail SMTP settings, it’s probably the SMTP settings are forced by your server or other SMTP plugins you’re using. Please deactivate other related plugins and try. If this doesn’t help, contact your hosting provider support.

    I hope this helps!

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @mohmmedalagha – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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