There was a problem saving the ticket

  • Resolved thiggins

    (@thiggins)


    6 years, 2 months ago

    Your event details are incorrect and cannot be published, please correct these errors first:

    There was a problem saving the ticket.

    – This is the error I get with trying to save a new event with a ticket. It does not matter whether I have one or multiple ticktets created. I have tried to update / change every field to find out what the error is but nothing has worked. I was not able to find this issue within the forums so I bring it here.

Viewing 5 replies - 1 through 5 (of 5 total)
  • caimin_nwl

    (@caimin_nwl)

    6 years, 2 months ago

    Hi,

    Is this happening with just one event or with every event?

    Which version of Events Manager are you using?

    Thread Starter thiggins

    (@thiggins)

    6 years, 2 months ago

    Every event. I have Version 5.8.1.3

    caimin_nwl

    (@caimin_nwl)

    6 years, 2 months ago

    It’s possible this is a conflict caused by your theme or another plugin. To check if it is, can you test with all other plugins deactivated and while running the default WordPress theme?

    bobjgarrett

    (@bobjgarrett)

    6 years ago

    I have had the same problem. When adding a new ticket the square box was grey and updating gave this error message.
    I turned off all plugins except Events Manager and went to the standard theme. Still the same problem.
    I then rename the event as “bug” then created a new event by copying another and then modifying it and it all worked.

    I now find that even with a new event I am unable to add tickets. I can delete and edit tickets but not add.
    Help!

    caimin_nwl

    (@caimin_nwl)

    6 years ago

    @bobjgarrett Can you open a new thread for your question as it may not be related to the original question? Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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