• fepromo


    You would think that a plugin called “starfish reviews” would come with a five star based review system. No, it comes with thumbs up or thumbs down options only.

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  • Plugin Author Matt


    @fepromo, we are sorry for not meeting your expectations. Just to help clarify, Starfish Reviews is a Review Generation tool for helping “funnel” those 5-star reviews to a “destination(s)” of your choosing while capturing the negative reviews internally so they can be looked into and hopefully turned into a positive review. This is all in an effort to help keep your public review sites high-quality, top-level, positive responses.

    With that said, we have just released the capability to import reviews from these social network sites (Facebook, Google, Trustpilot, and more) so that you can display these on your website. More enhancements to this functionality are in the pipeline.

    We also have immediate plans to migrate the features of Rich Reviews (a plugin we adopted) to bring in the functionality to capture Testimonials from your site in a 5-star format that can be displayed through the same mechanism as the imported reviews.

    We are very excited about these recent updates and plans. We hope you will reconsider Starfish Reviews now having hopefully a better understanding of what it is we offer.

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