Hi,
You can follow our developer documentation to make advance changes. The wordpress plugin doesn’t provide a direct way to modify that. If you are comfortable with directly editing the wordpress html/css files, you can set the greeting_dialog_display to hide.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/
Regards
Facebook Team
Thread Starter
Yorgos
(@dblii)
thanks but your plugins have a lot of bugs and conflicts, try to fix it
Thread Starter
Yorgos
(@dblii)
It should be more helpfull to give an example how to applie this atributes. Thanks
Change facebook-messenger-customer-chat.php in line 38
<div class='fb-customerchat'
attribution='wordpress'
page_id=".get_option( 'fbmcc_pageID' )."
>
</div>
after:
<div class='fb-customerchat'
attribution='wordpress'
greeting_dialog_display='hide'
page_id=".get_option( 'fbmcc_pageID' )."
>
</div>
Din’t mind, go for this free plugin which does the job just fine :
Live Chat (Messenger API) + PolyLang
Thread Starter
Yorgos
(@dblii)
Thanks a lot. I dissable the plugin because it is garbadge. I added manual code
<!-- Load Facebook SDK for JavaScript -->
<div id="fb-root"></div>
<script>
window.fbAsyncInit = function() {
FB.init({
xfbml : true,
version : 'v6.0'
});
};
(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/el_GR/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="xxxxxxxxxxxxxxx"
theme_color="#0084ff">
</div>
<div class="customer-chat"
page_id="xxxxxxxxxxxxxxx"
greeting_dialog_display="hide">
</div>
but not working, what is wrong?
Thanks
Din’t mind, go for this free plugin which does the job just fine :
Live Chat (Messenger API) + PolyLang
Works just better than the original with custom options and the exact same overlay.
Thread Starter
Yorgos
(@dblii)
nice to here that, @bastienchilloux i just wondering if is so difficult for facebook to build a plugin to comunicate and work correctly with there platform
I think they are not wondering about those plugins as it doesn’t make them money back in any way I guess.
I tried @webalive change in code but it doesn’t work. The chat (popup with text) opens every time page is loaded or reloaded – on mobile, desktop is ok, but but it was month ago too.
@pokornytomas – I believe it’s a browser issue on mobile. It’s hidden on Firefox and Safari in my test – but on chrome on my android it will not work.
This is an issue for @facebook to solve 🙂
-
This reply was modified 2 years, 10 months ago by
webalive.
That plugin Live Chat (Messenger API) + PolyLang still didn’t work for me – on incognito mode still popup appears and even in wrong language (english), how can I try to fix it?
