Support » Plugin: ThinkTwit » There have been no recent tweets

  • Resolved nice111

    (@nice111)


    There have been no recent tweets

    all set up correct
    keys entered correct

    the display does show the icons for the those i put in the list so you get there twitter name and how many followers they have

    but no matter what settings i try i continually get “there have been no recent tweets)

    also tried refresh every 20 seconds and left page open for several hours and still nothing

    i can click on a twitter user and the box comes up as it should to show there account too so its obviously there is no problem interacting with tweeter itself

    there has to be be some sort of issue in the plugin but debug mode gives no clues either

    im sure i cant be the only one with this issue?

    https://wordpress.org/plugins/thinktwit/

Viewing 4 replies - 1 through 4 (of 4 total)
  • i just browsed through these support sections and last time the author was here was 4 weeks ago ?
    how can someone consider buying a pro plugin if they cant even get a reasonably timescale with support before parting with there money

    i have never been able to understand this

    Plugin Author Stephen Pickett

    (@stephenpickett)

    Hi Nice111,

    Sorry for the delay in getting back to you – I have a very busy work life and respond to people when I can, but sometimes it takes a few days, at least. I’m a little confused by your comment around buying a professional plugin; you have not bought ThinkTwit, I do not earn money from it, I do not owe you any support. All of the work I do and all of the support I give is for free and if people wish to donate to give something back to me then that is of their own choice.

    I have helped a number of people with ThinkTwit and just with other WordPress related issues and I have never charged anything; I do it out of the kindness of my heart and some people have decided to donate to me. You should respect open source contributors like myself and not criticise them because you are not happy with your free product.

    Now, if we can get on to your issue I would (still) be happy to help.

    Please can you check your error log which should be in the route of your site and let me know if you have any errors in there? This might indicate the issue. It would also be useful if you can give me all of the settings that you have used so that I can see if I can replicate the issue – if you need to you can contact my via my E-mail webform and we can’t start an E-mail thread going which may make it easier to debug your issue – you can access that at thepicketts.org/contact.

    Kind Regards,

    Steve

    Hi Steve
    i cant pursue this any longer
    the plugin has been on for a while now hoping it may suddenly show feed but it never has, this morning i went on site to find all of sudden it does show a feed completely unexplained however all the feeds have no relevance to the settings and twitter accounts i applied on the plugin
    every feed it was showing are in chinese and clearly spam accounts from a hack. i checked php files on your plugin and they are all showing silence is golden so, within the rest of my site there is no evidential issue anywhere showing so it seems your plugin may have a serious flaw with security allowing a hack through. i think you need to recheck everything in the plugin to be sure. my host has also advised there is no obvious hack anywhere else in my site so i have removed the plugin and will have to go find another one which is a shame as i liked the options on this one

    Plugin Author Stephen Pickett

    (@stephenpickett)

    Hi Nice111,

    I’m sorry to hear that. I’ve done extensive testing of the plugin and so have hundreds of other people – I’ve worked with many to resolve any issues and I am confident that there are no security issues with the code. If you have found something specific please let me know so that I can resolve it.

    Kind Regards,

    Steve

Viewing 4 replies - 1 through 4 (of 4 total)
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